Software ROI · Food & beverage — food processing
A 520-employee regional food processor was running a TRIR of 6.2—more than double the industry benchmark. After centralizing incident reporting and corrective actions in Provisio Core, the site reduced its recordable injury rate to 2.4 within 18 months, saving an estimated $180K in workers' compensation costs and unlocking preferred insurance renewal terms.
Key result
61% TRIR reduction
520
Employees
61%
TRIR reduction
6.2 → 2.4
TRIR: before → after
$180K
Workers' comp savings (est.)
A regional food processing facility with 520 employees was struggling with an incident rate well above industry benchmarks. Incident reports were filed on paper, corrective actions were assigned verbally in shift-change meetings, and follow-up lived in the operations manager's notebook. Safety data reached the EHS director only when someone compiled it—usually at quarter-end, too late to change behavior.
The EHS director had visibility into lagging indicators (OSHA 300 log entries) but not leading ones: near-misses, hazard observations, corrective-action closure rates. Insurance renewal conversations were difficult—the carrier wanted trending TRIR data and a corrective-action closure story, and the company couldn't produce either. A TRIR of 6.2 was attracting carrier scrutiny and making renewal terms worse each cycle.
Provisio Core was deployed with a focus on two workflows: incident capture and corrective-action tracking. Frontline workers began logging near-misses and incidents from the floor using mobile-accessible forms, eliminating the paper lag. Each incident automatically generated a corrective-action record assigned to a named owner with a due date. Supervisors received weekly digest emails on open items; the EHS director had a real-time dashboard showing closure rates by department and shift. OSHA 300/301 entries auto-populated from incident records, eliminating month-end compilation. At renewal, the carrier received a 12-month trending package showing closure rates above 90% and a TRIR declining each quarter.
Within 18 months, the facility's TRIR dropped from 6.2 to 2.4—a 61% reduction. Workers' compensation costs declined by an estimated $180K in the same period. The insurance carrier recognized the corrective-action data at renewal, moving the account to a preferred tier. The EHS director described the shift: "Before Provisio, every incident felt like a surprise. Now we see hazards before they become injuries."
“Before Provisio, every incident felt like a surprise. Now we see hazards before they become injuries.”
Explore the Provisio products and services behind these results—or talk to an expert about your specific program.
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